This page has not been updated recently.
We have kept it, within the OnWindows Archive, for your reference.

Public sector

Case Study:

Dutch hospital transforms healthcare IT

Jeroen Bosch Hospital, a new medical centre in ‘the Netherlands, has installed 800 touch screen terminals connected into an intelligent system anchored by Windows Embedded.

The system is designed to enhance healthcare by enabling hospital staff and patients to communicate and share information more efficiently.

The terminals connect with the outside world via the internet, as well as the hospital’s own information systems. Though designed to be used by patients for entertainment and communication, they are also a powerful tool for hospital staff, helping provide a secure way to access a comprehensive view of the patient’s history, including lab results, care provided by local practitioners, the most recent treatment at the hospital and billing information.

The displays can be used by patients for internet access, multimedia entertainment and communication. When patients sign on, they gain immediate access to television, radio and other entertainment media.

We chose to build this infrastructure with Microsoft technology because of its rich support for multimedia, its stability and the depth of the partner ecosystem

Piet Knol, Patientline
 
The terminals also feature telephony through VoIP and can be enabled for Skype functionality so patients can video chat with friends and family during their stay. The terminals can also be set up to allow patients to select meals and call nurses or connect to the outside world through email and instant messages.

The solution was built and implemented by Patientline, the leading Dutch provider of hospital bedside technologies. According to Piet Knol, co-owner of Patientline, Microsoft software was chosen for multiple reasons, including optimal connectivity with a variety of systems, better manageability and superior ease-of-use with a familiar interface.

“We chose to build this infrastructure with Microsoft technology because of its rich support for multimedia, its stability and the depth of the partner ecosystem,” Knol says. “Fantastic stuff happens when the operating system and its drivers help us connect a system like this to the outside world.”

Web-based applications run on IIS servers, and user credentials are maintained in SQL Server data management software. The entire back-end solution runs on Windows Server at the centrally managed Patientline data centre, which helps hospitals control costs and ease administration while maintaining strict privacy and security controls, which are vital in a hospital setting.

“We have built an infrastructure that remotely manages our installations, which are currently used in half of the hospitals in the Netherlands, including Jeroen Bosch,” says Knol. “This has allowed Patientline to cut ongoing IT maintenance costs by 40 percent.”

Using radio frequency identifier (RFID) tags embedded in staff ID badges and single sign-on services, doctors and nurses can immediately validate their credentials and access relevant patient records, including diagnostic images, on the same terminals.

“When a medical specialist visits a patient, in the past she would have a paper dossier under her arm,” says Knol. “She would be walking through the building with this stack of paper. This system uses RFID technology to identify professionals and allow medical specialists to sign into the multimedia terminals, where they can access a professional workplace and review each patient’s highly specific dossier.”

With all these new capabilities, perhaps the one with the most potential to transform healthcare is the ability of the system to extend beyond hospital walls. By connecting up-to-the-minute records with primary care physicians, physical therapy facilities and other health vendors outside the hospital, patients can benefit from a healthcare continuum that includes their own family doctor, the hospital and the home.

“When you take advantage of an intelligent system powered by Windows Embedded, the physical building isn’t as important,” says van der Wal. “It’s not about the hospital, it’s not about a bed – it’s about the concept of a partnership with the patient that starts at the home and continues through the lifecycle of care. We believe that the outcome is a healthier patient and less visits to the hospital, which is ultimately our goal.”

Please login/register to add your comments


Review comments:

There are currently no comments on this article

 

 

Prime focuses on Microsoft technology in manufacturing, exploring issues from PLM and the supply chain, to plant floor visibility and lean manufacturing.

 

Finance on Windows is Microsoft’s quarterly enterprise customer magazine for the financial services sector, covering banking, capital markets and insurance.

 

Speak provides a quarterly digest of news, features and case studies focusing on challenges faced by retail, hospitality and consumer-focused businesses.

 

Touch is the latest addition to the suite of Microsoft industry publications and the new authority on public sector activity within the EMEA region.

 
Financial Services Global Outlook 2012-2015

The Financial Services Global Outlook 2012-2015 is an essential resource for those looking to identify solution providers in banking, insurance and capital markets.

 
Prime Partner Guide 2010/11

The Manufacturing & Resources Global Outlook 2012-2015 is a leading authority on Windows-based solution providers in the manufacturing and resources sectors.

 
Distribution and Services Global Outlook

The Distribution and Services Global Outlook is a yearly publication that profiles Microsoft technology partners in the retail, consumer goods and services industries.

 
Public Sector Global Outlook

The annual Public Sector Global Outlook is an invaluable resource for companies in the sector seeking to leverage their investment in Microsoft solutions.

 
Communications Sector Partner Guide EMEA 2010

The Communications Sector Partner Guide is Microsoft’s official printed directory of partners serving the EMEA communications sector.

Keep up with OnWindows

Advertise

To find out more about advertisement opportunities online and in our suite of Microsoft industry magazines visit the OnWindows.com Partner Zone