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Case Study:

Menzies Aviation deploys Windows Server

Menzies Aviation provides passenger, ramp and cargohandling services to customers worldwide. It is the fastest growing – and second largest – ground and cargohandling organisation in the world.

In this industry, margins are tight and the price of failure is high. This is why Menzies Aviation is constantly looking for ways to boost efficiency and protect the smooth running of its operations. Increasingly, the company sees IT as the catalyst in achieving these business goals and invests heavily in developing its infrastructure.

When the company wanted to make it easier to integrate new businesses, one idea was to virtualise the Active Directory used to manage network access. But this wasn’t possible with the software that was in place as it wasn’t designed for a virtualised environment. Also, with the need to comply with strict aviation and government regulations on data access, the IT team couldn’t simply streamline the existing integration process because of the security risks.

Menzies Aviation achieved its goal by joining the Windows Server 2012 Rapid Deployment Programme (RDP) with the assistance of Dell. The company worked with a Microsoft strategist from Dell to virtualise its Active Directory with Windows Server 2012 and simplify the identity management system.

The IT team saved time during the RDP as a result of the close ties that Dell has with the Windows Server 2012 product teams at Microsoft. “We completed research and development for our Windows Server 2012 RDP 50 per cent quicker with Dell, because it had direct access to Microsoft,” says Justin Apps, head of Enterprise Architecture at Menzies Aviation.

Using Dell 12th-generation servers running Windows Server 2012, we could successfully virtualise our domain services

Justin Apps,  head of Enterprise Architecture at Menzies Aviation
Apps and Dell created a lab environment featuring a Dell PowerEdge R720 server running a virtualised instance of Active Directory Domain Services in Windows Server 2012. Apps says: “It worked without any major issues. Using Dell 12th-generation servers running Windows Server 2012, we could successfully virtualise our domain services – making it easier to integrate new personnel and improve our business flexibility.”

Today, Menzies Aviation knows it can continue growing without a corresponding increase in its IT infrastructure. The virtual machine density from Dell PowerEdge server technology and Windows Server 2012 with Hyper-V virtualisation technology was greater than Apps had seen before.

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