This page has not been updated recently.
We have kept it, within the OnWindows Archive, for your reference.


New BT One Cloud for Microsoft Lync

BT has announced the availability of BT One Cloud for Microsoft Lync, a cloud service based on Microsoft Lync 2010, providing instant messaging, presence, audio, video and web conferencing, and Enterprise Voice. Offered on a monthly 'pay-per-user' basis, BT's new service provides high performance unified communications without significant capital investment.

A recent survey from BT found that 62 per cent of global executives want integrated instant messaging and email and that 68 per cent want cloud-based file services to be able to collaborate more easily internally and externally.

We are particularly excited to have BT's pedigree as a global telecommunications and Enterprise Voice provider behind the delivery of its cloud-based Lync service

Giovanni Mezgec, general manager of Lync at Microsoft
To give executives the tools they need, the new BT cloud offering is designed to provide the full functionality of a premises-based Microsoft Lync deployment, but packaged as a commercially-attractive cloud-based service. BT has partnered with industry leading audio, video, and gateway device vendors supporting a holistic and end-to-end solution approach. The fact that BT has both on-premises and cloud variants of Microsoft Lync in portfolio, means that customers have a choice and that BT can accommodate a variety of hybrid service models where required. For clients with existing multi-vendor investments in telephony, video, and other unified communications infrastructure, BT offers Hybrid Architecture Services consulting engagements to develop the appropriate roadmap for Microsoft Lync migrations and deployments. Customers can also elect to attach BT's enterprise grade voice and reap maximum Microsoft Lync functionality or start more simply and hold Enterprise Voice within their roadmap.

BT has already completed its first sale of BT One Cloud to a global energy company where BT will design, install, and integrate the service for 10,000 Microsoft Lync seats globally. That service will incorporate instant messaging and presence in addition to audio, video and web conferencing. The service will also deliver full Enterprise Voice functionality to the entire user population, initially in the US and then globally, providing a full PBX replacement service for the customer.

After graduating from Microsoft's Lync Voice Partner Incubation program, BT completed all certifications to become a Premier Lync Support Partner (PLSP). This enables BT to offer a full suite of support and Service Level Agreements for Microsoft Lync to customers. And in conjunction, BT can further deliver its BT One Voice global network along with industry-leading audio, video, and gateway devices in order to provide the convenience and benefits of a holistic end-to-end service and deliver additional value and unmatched expertise to its customers through BT One Advise.

"BT's credentials and expertise have made them one of the leading Lync partners,” says Giovanni Mezgec, general manager of Lync at Microsoft. “We are particularly excited to have BT's pedigree as a global telecommunications and Enterprise Voice provider behind the delivery of its cloud-based Lync service."

Neil Sutton, vice president, Global Portfolio at BT Global Services said: "BT is among the very first on the global market to provide Lync as a cloud offering. Earlier this year, we started a pilot program with Microsoft in the US for Lync cloud which gained a lot of customer interest. We are now offering BT One Cloud firstly to customers in the US, and then rolling out globally. Based on our track record of global service provision, we are uniquely positioned to meet key requirements in delivering the full Enterprise Voice features of Microsoft Lync from the cloud. We are also using Lync in-house as a productivity tool for our own employees, and BT is part of the first wave of Windows 8 with 3000 seats already deployed."

Please login/register to add your comments

Review comments:

There are currently no comments on this article



Prime focuses on Microsoft technology in manufacturing, exploring issues from PLM and the supply chain, to plant floor visibility and lean manufacturing.


Finance on Windows is Microsoft’s quarterly enterprise customer magazine for the financial services sector, covering banking, capital markets and insurance.


Speak provides a quarterly digest of news, features and case studies focusing on challenges faced by retail, hospitality and consumer-focused businesses.


Touch is the latest addition to the suite of Microsoft industry publications and the new authority on public sector activity within the EMEA region.

Financial Services Global Outlook 2012-2015

The Financial Services Global Outlook 2012-2015 is an essential resource for those looking to identify solution providers in banking, insurance and capital markets.

Prime Partner Guide 2010/11

The Manufacturing & Resources Global Outlook 2012-2015 is a leading authority on Windows-based solution providers in the manufacturing and resources sectors.

Distribution and Services Global Outlook

The Distribution and Services Global Outlook is a yearly publication that profiles Microsoft technology partners in the retail, consumer goods and services industries.

Public Sector Global Outlook

The annual Public Sector Global Outlook is an invaluable resource for companies in the sector seeking to leverage their investment in Microsoft solutions.

Communications Sector Partner Guide EMEA 2010

The Communications Sector Partner Guide is Microsoft’s official printed directory of partners serving the EMEA communications sector.

Keep up with OnWindows


To find out more about advertisement opportunities online and in our suite of Microsoft industry magazines visit the Partner Zone