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Communications

Telefonica runs Office 365 and Yammer

Telefónica will deploy Microsoft Office 365 and Yammer as part of a strategic initiative to use IT for better business results and a competitive edge.

Deploying Office 365 and Yammer is this next step in bringing our global workforce to the forefront of seamless communication and collaboration

Adrian Steel, Telefónica
 
The Microsoft technologies are part of a global IT transformation strategy led by Phil Jordan, group chief information officer at the company, to drive greater simplification, agility and cost reductions.

Following a proof of concept carried out last year, the communications company began initial deployments across Europe in April and will later continue in Latin America.

Microsoft Cloud Vantage Services will help deliver a complete migration to the cloud at the company, which has more than 130,000 employees in 24 countries,

The deployment is also expected to reduce the costs of collaboration services by up to 20 per cent while supporting the company’s specific security and privacy requirements.

“Over the past 18 months, we have built very strong foundations and are now ready to move to the cloud,” said Adrian Steel, European production hub lead and global director at Telefónica. “Deploying Office 365 and Yammer is this next step in bringing our global workforce to the forefront of seamless communication and collaboration while still operating at the level of speed and execution we’re known for.”

Telefónica is using Microsoft Translator, which was integrated with Yammer earlier in the year.

It allows users to instantly translate Yammer conversations into their native languages.

“With operations in 24 countries spanning eight languages, we are looking forward to the ability to instantly translate conversations among our employees – a massive benefit for Telefónica,” Steel said. “By automatically converting conversations to a person’s native language, Yammer will help our people work more efficiently than ever and focus on delivering superior value to our customers.”

Steel added: “Other critical capabilities included unified communications via Microsoft Lync 2013 and cloud-based storage via SkyDrive Pro.”

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