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Retail and Hospitality

Walmart to install self service checkouts

NCR is to install 10,000 SelfServ Checkout lanes to more than 1,200 Walmart locations in the United States during 2013. Financial terms of the deal were not disclosed.

“Our customers are shopping differently than they ever have, and we’re using innovative technologies like self-checkouts to meet their needs,” said Jeff McAllister, senior vice president of innovation, Walmart US. “Our multiple checkout options give us a unique advantage to provide our customers with the quick, easy and convenient checkout experience they tell us they want.”

Our multiple checkout options give us a unique advantage to provide our customers with the quick, easy and convenient checkout experience they tell us they want.

Jeff McAllister, Walmart US
 
“Shoppers and retailers recognise the speed and value self-checkout provides and shoppers tell us they are eager to see it expanded into other retail segments,” said Scott Kingsfield, senior vice president and general manager, NCR Retail.

NCR is also providing expertise from its Human Factors Engineering group to make the self-checkout experience as easy and convenient as possible through user interface design, configurations, layouts and best practices.

To ensure the self-checkout lanes are available for customers, NCR will also provide regular service programmes and maintenance to Walmart and Sam’s Club locations across the country.

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